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Vad gör jag vid transportskada?
För att ärenden rörande en transportskada ska kunna handläggas så smidigt som möjliga så ber vi dig att behålla produktens emballage så att det kan besiktigas. För att kunna returnera varan så behöver du styrka ditt köp från webbplatsen, t.ex. genom orderbekräftelsen/kvittot som Niqo skickat till den e-postadress du angett i samband med din beställning.
Beroende på skadans omfattning kan omleverans eller prisavdrag bli aktuellt. I sista hand kan återköp förekomma. För anspråk på annan ersättning, utöver kostnaden för varan, ansvarar Swedish Match enligt vad som följer av konsumentköplagen.
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